77abe Privacy Policy
Your personal information is completely safe with us. Read this policy to learn in detail how 77abe collects, uses, and protects your information.
Introduction and Scope
77abe ("we", "us", or "the platform") is a trusted online casino and sports betting platform in Bangladesh. We place the highest importance on the privacy of our users ("you" or "your") and are fully committed to keeping your personal information secure.
This privacy policy explains what types of information 77abe collects, why it is collected, how it is used, and how that information is kept secure. This policy applies to the website https://77abe.cam. By using our platform, you are considered to have agreed to the terms of this privacy policy.
This privacy policy should be read together with our Terms and Conditions and Responsible Gaming policy, as they together form the overall framework of our service.
What Information We Collect
When you create an account, place bets, or make transactions on 77abe, we collect various types of information. This information falls into two main categories:
Information You Provide Directly
Information you give us directly:
- Full name and date of birth
- Email address
- Residential address
- Payment information (bKash, Nagad, or Rocket account number)
- Documents required for identity verification
- Contact details provided in support chat
Automatically Collected Information
Information collected automatically while you use the platform:
- IP address and device information
- Browser type and version
- Login and logout time records
- Betting and gaming history
- Transaction details
- Cookie and session data
Purpose of Using Your Information
77abe uses your information only for specific, legitimate, and transparent purposes. Below is a detailed explanation of why and how we use your information:
Account Management
This information is used to create, verify, and keep your 77abe account secure. Age verification and identity confirmation are important parts of this process.
Transaction Processing
Your information is used to correctly process deposit and withdrawal requests via bKash, Nagad, or Rocket, and to ensure the security of transactions.
Customer Support
Our 24/7 live chat support team can access your account information to resolve your issues quickly.
Service Improvement
By analyzing your usage patterns, we improve the experience on our platform and plan to introduce new games and features.
Fraud Prevention
Your information is analyzed to detect suspicious transactions and account activity, and to protect your account from unauthorized access.
Communications
Your contact information is used to send important updates, security alerts, bonus offers, and account-related notifications.
Security Measures for Your Information
77abe uses industry-standard technology and practices to ensure the security of your personal information. Our security measures are as follows:
Encryption Technology
All data transmission on our platform is secured through SSL (Secure Socket Layer) encryption. This means your information remains fully encrypted when sent over the internet, and third parties cannot read it.
Secure Data Storage
Your personal information is stored on secured servers. Access to the servers is strictly controlled, and only authorized staff can access the necessary information.
Password Hashing
Your password is never stored in plain text. We use strong cryptographic hashing algorithms to keep passwords secure, so even our staff cannot see your password.
Active Monitoring
Our systems are under 24/7 monitoring. If unusual activity is detected, immediate action is taken and the relevant user is alerted.
Sharing Your Information with Third Parties
77abe never sells your personal information to third parties for commercial purposes. However, we may share your information in certain circumstances:
Service Providers
Necessary information may be shared with trusted third-party service providers for payment processing (bKash, Nagad, Rocket), technology infrastructure, and customer support. These providers operate under strict confidentiality agreements and may use the information only for specified purposes.
Legal Obligations
We may be required to provide relevant information in response to a legal order, summons, or lawful request from a competent court or regulatory authority. In such cases, we try to share as little information as possible and make efforts to notify you in advance where possible.
Fraud Prevention and Security
If serious fraud, money laundering, or other illegal activity is detected, we may provide relevant information to the concerned authorities and organizations. This is essential to protect the interests of all users on our platform.
Business Transfers
In the event of a business restructuring, merger, or acquisition of 77abe, user information may be transferred. However, in any such case, the new entity will be bound to comply with the terms of this privacy policy.
Cookie Usage Policy
The 77abe website uses cookies. Cookies are small data files stored in your browser. We use the following types of cookies:
Essential Cookies
These cookies are necessary for the basic functionality of the platform. They are used to maintain login sessions and ensure security. They cannot be disabled.
Analytics Cookies
These cookies are collected to understand how our platform is being used. They help analyze page views, session length, and usage patterns.
Preference Cookies
These cookies are used to remember your language preference, display settings, and other personalized choices, so you do not need to set them up again each time you log in.
Marketing Cookies
These cookies are used to show you relevant offers and promotions based on your interests. You can disable these cookies in your browser settings if you wish.
Cookie Control
Most web browsers accept cookies automatically, but you can change your browser settings to disable cookies if you wish. Please note that disabling essential cookies may cause some important features of the platform to not work properly.
Your Privacy Rights
As a user of 77abe, you have several important rights regarding your own information. We respect these rights and are committed to helping you exercise them.
Right to Access Your Information
You can request a copy of the personal information we hold about you at any time. This request can be made by contacting our support team.
Right to Correct Your Information
If your account contains incorrect or incomplete information, you can request that it be corrected. Ensuring accurate information is also important for the security of your account.
Right to Delete Your Information
In certain circumstances, you can request that your personal information be deleted. However, some information may need to be retained for a specific period due to legal obligations or security reasons.
Right to Object to Processing
You have the right to object to the processing of your information for marketing communications or non-essential purposes. In such cases, we will fulfill your request as quickly as possible.
How to Exercise Your Rights
To exercise any of the above rights, contact us via our 24/7 live chat support or by email. We will verify your request and respond as quickly as possible. Some information may be requested to verify your identity.
Data Retention Period
Information for Active Accounts
While your account is active, we retain all of your personal information. This information is necessary for account management, transaction processing, and customer support.
After Account Closure
Even after an account is closed, we may retain certain information for a specified period. This is done to meet legal obligations, resolve disputes, prevent fraud, and fulfill audit requirements. Once this period has passed, your information is securely deleted or anonymized.
Transaction Records
Records of all financial transactions are retained for an extended period to meet audit and regulatory requirements. This information is kept under strict security measures and is accessed only when necessary.
Protection of Minors' Information
21+ Age Restriction
77abe is a platform intended for adults only. Only those aged 21 or above may register and play here. We do not intentionally collect information from anyone under the age of 21.
We take age verification steps at the time of registration. If we receive credible information that a user is under 21 years of age, we immediately close that account and delete all associated information.
If you believe that information from a minor has been submitted to us, please contact us immediately.
Changes to the Privacy Policy
Updates and Changes
77abe may update this privacy policy from time to time. These changes may occur due to changes in the service, new legal requirements, or to further improve the protection of our users.
If any significant changes are made to the privacy policy, we will notify you by email and display a notice on the platform. Continued use of the platform after the changes will be considered as your agreement to the new policy.
The date of the latest update will always be shown at the top of this page. It is recommended that you review this policy regularly.
Contact for Privacy Matters
If you have any questions, concerns, or complaints about this privacy policy, please do not hesitate to contact us. Our team is ready to answer all your privacy-related questions.
Contact Us
Read our privacy policy, Terms & Conditions and Responsible Gaming policy together to get a complete understanding of our platform.